Engaging Stakeholders with Conversational Intelligence - WIB Discussion Group 27 June

Women in Business Discussion Group Tuesday 27 June 2017 | 5.45pm – 8pm | CPA Centre Level 3, 111 Harrington St

For our June session, we welcome Naomi Abbott to present:

Engaging Stakeholders with Conversational Intelligence

A Stanford University study has proven that 9 out of 10 conversations miss the mark.  Such inefficient conversations are extremely costly, highly frustrating and a waste of time. They can also erode people’s confidence if they feel that their message isn’t getting through with their stakeholders, or perhaps worse, they just aren’t understanding what their stakeholders want.

Conversational Intelligence®, also referred to as C-IQ, is a ground breaking, neuro-scientific framework that is revolutionizing entire industries, and profoundly shifting the way we interact and connect as human beings.

C-IQ is the hardwired, and learnable, ability to connect, navigate and grow with others through conversation. It provides us with frameworks for building trust, which is the human platform from which great conversations emerge, activating higher levels of engagement, strengthening partnerships, and catalysing co-creation and innovation in relationships, teams and cultures.

In this session, we will cover:

•             An overview of the neuroscience of conversations and the effect they have on relationships

•             The impact of trust and distrust on performance

•             The Conversational Intelligence® essentials that will help you transform your relationships with stakeholders, leaders, peers and team members.

Using these C-IQ essentials will help you build a better understanding of your customer's needs so you can provide them with the information that's of most value to them. You'll also be in a stronger position to collaborate effectively with colleagues on project teams and to navigate change.

Naomi started her career working in finance roles in various commercial contexts before she heeded an almost lifelong call to focus her talents on helping people to thrive in their professional lives. Her coaching experience spans over 15 years, initially concentrating on assisting people to create satisfying careers. She has subsequently specialised in coaching around interpersonal communication to enhance engagement style and align communication intention to create impact, in essence growing the conversational leadership of those she has worked with.  

Naomi is known for possessing corporate credibility whilst subtly engaging with clients in a holistic way that fosters alignment between head, heart and “gut” and powerfully supports clients' ever evolving sense of professional identity. Her work with leadership teams fosters meaningful and productive connections that build trust, thereby enhancing innovation and contributing to a lift in culture and performance. 

Naomi‘s qualifications include a Bachelor of Social Science (Psychology and Economics) and Diplomas in Counselling and Transformational Coaching. She is also proud to be one of 250 coaches inaugural coaches Certified in Conversational Intelligence® worldwide.

To attend, please RSVP to Reis at cpawibfb@gmail.com or via Facebook by 5pm Friday 23 June.