Women in Business
Discussion Group Tuesday 27 June 2017 | 5.45pm – 8pm | CPA Centre Level 3, 111
Harrington St
For our June
session, we welcome Naomi Abbott to present:
Engaging
Stakeholders with Conversational Intelligence
A Stanford University
study has proven that 9 out of 10 conversations miss the mark. Such
inefficient conversations are extremely costly, highly frustrating and a waste
of time. They can also erode people’s confidence if they feel that their
message isn’t getting through with their stakeholders, or perhaps worse, they
just aren’t understanding what their stakeholders want.
Conversational
Intelligence®, also referred to as C-IQ, is a ground breaking, neuro-scientiļ¬c
framework that is revolutionizing entire industries, and profoundly shifting
the way we interact and connect as human beings.
C-IQ is the
hardwired, and learnable, ability to connect, navigate and grow with others
through conversation. It provides us with frameworks for building trust, which
is the human platform from which great conversations emerge, activating higher
levels of engagement, strengthening partnerships, and catalysing co-creation
and innovation in relationships, teams and cultures.
In this
session, we will cover:
•
An overview of the neuroscience of conversations and the effect they have on
relationships
•
The impact of trust and distrust on performance
•
The Conversational Intelligence® essentials that will help you transform your
relationships with stakeholders, leaders, peers and team members.
Using these
C-IQ essentials will help you build a better understanding of your customer's
needs so you can provide them with the information that's of most value to
them. You'll also be in a stronger position to collaborate effectively with
colleagues on project teams and to navigate change.
Naomi started
her career working in finance roles in various commercial contexts before she
heeded an almost lifelong call to focus her talents on helping people to thrive
in their professional lives. Her coaching experience spans over 15 years,
initially concentrating on assisting people to create satisfying careers. She
has subsequently specialised in coaching around interpersonal communication to
enhance engagement style and align communication intention to create impact, in
essence growing the conversational leadership of those she has worked
with.
Naomi is
known for possessing corporate credibility whilst subtly engaging with clients
in a holistic way that fosters alignment between head, heart and “gut” and
powerfully supports clients' ever evolving sense of professional identity. Her
work with leadership teams fosters meaningful and productive connections that
build trust, thereby enhancing innovation and contributing to a lift in culture
and performance.
Naomi‘s
qualifications include a Bachelor of Social Science (Psychology and Economics)
and Diplomas in Counselling and Transformational Coaching. She is also proud to
be one of 250 coaches inaugural coaches Certified in Conversational
Intelligence® worldwide.
To attend,
please RSVP to Reis at cpawibfb@gmail.com
or via Facebook by 5pm Friday 23 June.
